Please complete the following steps to create an express shipping label through E-Ship Global:

1. Visit the eShipGlobal website (Best with Internet Explorer & Firefox).
2. Register/create an account. For this you will need:
   • Email address (shipping information will be sent here)
   • Mailing address
   • Phone number (for delivery).
3. Activate your account. After registering, you will receive an email within 30 minutes prompting you to activate your account. This is required for you to begin using the account. Once the activation process is complete, you will receive a confirmation email.
4. Create the shipping label. Once your account is active, you must:
   • Select “Receive a Package from Universities,”
   • Select “California” from the map of the United States
   • Select “Vanguard University of Southern Cal”
   • Select “Institutional Diversity and Inclusion”
   • Enter the mailing address where you want to receive your documents (U.S. or foreign), phone number, and email address. A VU ID# is NOT required to submit your request. Please use 123456 if you do not yet have your VU ID.
   • At the end of the screen, select “ship/quote.” You will receive a quote and have the option to choose your carrier – FedEx, UPS, or DHL.
5. Select your method of payment (i.e. credit card or wire transfer). Please pay close attention to the information submitted on these screens, as errors in the credit card information or submitting incorrect or incomplete address information will result in a delay in the mailing of your documents.
6. Receive confirmation email from eShipGlobal. The final email you receive from eShipGlobal will be confirmation of your order. This email will provide you with detailed information about your shipment (i.e. payment amount, tracking number, mailing address, etc.). Institutional Diversity and Inclusion will receive a copy of this email at the same time as you, so there is no need to forward us the information unless your DSO requests it.

Track your package. Institutional Diversity and Inclusion will send a confirmation email once your documents are shipped. You will be able to track your documents through the portal within 24-48 hours after your package is sent.

If you experience any difficulty in registering and processing the shipment, please use the “Help” link in the site for step-by-step instructions. If you have additional questions about how to use this service, please e-mail support@eshipglobal.com. For all other inquiries related to your immigration, please email IS Services.

I selected regular mail and it’s been a while. When will my documents arrive?

There is no estimated delivery timeframe available for documents shipped through standard airmail. The best general estimate we can provide is 2 to 6 weeks for delivery. If you’d like to change to express mail, we can typically re-print your documents and send via a pre-paid label. Contact Institutional Diversity and Inclusion to inquire if they are able to reprint your documents. If Institutional Diversity and Inclusion can reprint, please follow the process above for creating and express shipping label.

I have a personal FedEx or Courier account. Can I use that for express shipping?

No. The only way we can receive express shipping labels is through the eShipGlobal portal. We will not be able to accommodate personal courier requests or labels created through a private account.