Financial Aid Counselor
Financial Aid Office
The Financial Aid Counselor maintains a portfolio of files and is responsible for all aspects of awarding. The duties of this position include, but are not limited to, processing applications, analysis of award eligibility, file verification, and coordination of aid from various sources including the institution, state and federal governments, and outside sources according to federal, state, and institutional guidelines. The Counselor is also responsible to certify federal and alternative loans, including the coordination of federal loan counseling requirements, and will communicate with students regarding all aspects of Financial Aid. This person reports to the Director of Financial Aid, but receives daily direction from the Assistant Director of Financial Aid.
- Verify, award, and maintain a portion of files for Traditional Undergraduate, School for Professional Studies, and Graduate students.
- Provide excellent customer service by answering the telephone, seeing in-person appointments/walk-ins, and answering e-mail inquiries.
- Assist in ensuring compliance with federal and state regulations and school policies, and communicates them effectively to students and members of the University.
- Perform Direct Loan and Alternative Loan certification.
- Advise students and parents on all aspects of the Financial Aid process.
- Assist in monitoring and reconciling federal and state aid programs.
- Gather and coordinate information from various campus departments to complete the Financial Aid process.
- Perform other duties as assigned by the Director of Financial Aid.
- Baccalaureate Degree.
- Understanding of the importance of customer service.
- Experience working with the public.
- Ability to handle large volumes of work and accurately track many details.
- Ability to work with a high level of accuracy in a fast paced environment with many interruptions.
- Ability to handle information in a confidential and professional manner.
- Strong oral and written communication skills; ability to communicate effectively and professionally with a variety of different groups including students, government agencies, vendors, and offices within the University.
- Strong general computer skills with experience in Microsoft Office. Experience with Datatel Colleague and other Financial Aid programs such as: COD, NSLDS, WebGrants, EdConnect, IFAP, FAA access to CPS online, Opennet and ELM preferred.
- Excellent math, analytical, and data interpretation skills.
- Knowledge and acceptance of principles and philosophies of Vanguard University, its programs, and requirements.
Full-time position. Salary is commensurate with education and experience and includes a generous benefits package.
Applicant should submit a completed VUSC Application for Staff Employment and current resume. The application form can be downloaded from the web at http://www.vanguard.edu/humanresources/employment-opportunities. All applications/resumes/materials must be submitted electronically via e-mail to: RESUME@vanguard.edu . We are located at: Vanguard University of Southern California, 55 Fair Drive, Costa Mesa, CA 92626. Applications will be received until position is filled.
VANGUARD UNIVERSITY OF SOUTHERN CALIFORNIA is a private, co-educational, comprehensive University of liberal arts and professional studies that believes its evangelical Christian community in the Pentecostal tradition offers a unique opportunity for academic achievement. Vanguard University embodies a Christ-centered, multicultural community serving approximately 2,200 students. Vanguard values and encourages qualified applicants who are diverse in gender, generation, ethnicity, race and/or ability, and seeks staff that will interact with the Vanguard community in a way that reflects a commitment to cultural proficiency. Where permitted by law and in relation to the school’s heritage and mission, Vanguard does exercise religious preference throughout the University.