Director of Financial Aid

Office of Financial Aid

Position Description: 

The Director of Financial Aid manages the daily operations of a fast-paced Financial Aid Office. This position reports to the Vice President for Enrollment Management and is responsible to administer the University’s financial aid program in accordance with all federal, state, and institutional regulations and policies.

Essential Functions:

  • Administer over $44 million annually in federal, state, and institutional funds for undergraduate and graduate programs.
  • Develop the University’s financial aid strategy in support of our enrollment, retention and degree completion goals.
  • Contribute to student satisfaction through the delivery of quality customer service in all aspects of the administration of  financial aid.
  • Develop and implement the University’s financial aid policies and procedures.
  • Develop and lead a staff which provides all administrative functions of the Financial Aid Office.
  • Ensure the University has exception-free financial aid audits by keeping abreast of and implementing all federal and state laws and regulations that pertain to the programs administered by the Financial Aid Office.
  • Direct and coordinate the efficient delivery of all student financial aid.
  • Communicate accurately, effectively, timely, and professionally with students and parents, campus constituents and government agencies.
  • Counsel students and parents through the financial aid application and awarding process including academic and financial registrations.
  • Collaborate with various University offices including Admissions, Accounting Office, Advancement and Registrar on effective and efficient workflow processes and deadlines.
  • Attend and participate in professional groups keeping abreast of and implementing industry best practices.
  • Develop and deliver financial literacy programs ensuring our students and parents are making wise financial decisions.
  • Perform related duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree required, master’s degree preferred.
  • 5 or more years of progressive experience in financial aid. Previous management experience required.
  • Knowledge of federal and state financial aid and regulations required.
  • Strong collaborative, interpersonal, written and oral communication skills.
  • Successful proven leadership experience. A personal record of leadership and service that shows integrity, accountability and ability to achieve goals.
  • Strong attention to detail and the ability to manage multiple projects simultaneously while meeting deadlines, timelines and objectives.
  • A commitment to quality service to students and parents, and campus constituents.
  • Experience coaching staff on how to meet with students and parents to discuss both the value proposition and the basic principles of financial aid.
  • Demonstrated computer proficiency in Microsoft Office. Experience with vendor software and databases such as Datatel/Ellucian Colleague, Business Objects, WebGrants, NSLDS, CPS Online, and OpenNet and/or ELM preferred.
  • Excellent analytical and data interpretation skills.
  • Knowledge and acceptance of principles and philosophies of Vanguard University, its programs and requirements.


Full-time exempt position. Salary is commensurate with education and experience and includes a generous benefits package.

Application Procedure:

Applicant should submit a completed VUSC Application for Staff Employment and current resume. The application form can be downloaded from the web at All applications/resumes/materials must be submitted electronically via e-mail to: . We are located at: Vanguard University of Southern California, 55 Fair Drive, Costa Mesa, CA 92626. Applications will be received until position is filled or until a sufficient number of applications are received.


VANGUARD UNIVERSITY OF SOUTHERN CALIFORNIA is a private, co-educational, comprehensive University of liberal arts and professional studies that believes its evangelical Christian community in the Pentecostal tradition offers a unique opportunity for academic achievement. Vanguard University embodies a Christ-centered, multicultural community serving approximately 2,200 students. Vanguard values and encourages qualified applicants who are diverse in gender, generation, ethnicity, race and/or ability, and seeks staff that will mentor staff and students and will interact with the Vanguard community in a way that reflects a commitment to cultural proficiency. Where permitted by law and in relation to the school’s heritage and mission, Vanguard does exercise religious preference throughout the University.